Returns & Exchanges
At Yardbird, we want you to love your outdoor living space. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original condition and packaging.
Return Process
- 1.Initiate Your Request
Contact our customer experience team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and pre-paid shipping labels.
- 2.Pack Your Items
Carefully disassemble your furniture and place all components back into their original boxes to ensure safe transit and avoid restocking fees.
- 3.Schedule a Pickup
Once your items are packed, we will help you coordinate a convenient pickup time with our specialized freight partners for large furniture sets.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 7 to 10 business days.